Casella Enhances Service With Flexible And Quick Turnaround Times

The appointments have significantly enhanced its service offerings, including quicker turnaround times and greater flexibility.

Tim Wright has been appointed to the role of Product Support Service Supervisor, where he is responsible for service provision and overseeing product support engineers and technicians. Carl Van Niekerk has been selected for the role of Product Support Technician and is responsible for Casella’s UKAS (United Kingdom Accreditation Service) audited calibration laboratory.

“I am very pleased to join the team of a market leading company such as Casella,” says Tim Wright, Product Support Service Supervisor, Casella. “I look forward to bringing a variety of skills to the role and working with colleagues and customers to strengthen our service further.”

As well as the two appointments, Casella have also redesigned and refurbished their facilities. The refurbishments have enabled Casella to maximise process efficiency and significantly speed up turnaround times and provide customers with greater flexibility.

“We are delighted to further improve our ability to effectively support customers and strengthen our service with the new refurbishments and the appointments of Tim and Carl,” says Phil Bradley, Head of Product Development and Support at Casella. “Meeting and exceeding the expectations of customers is our main priority, and we are confident these recent developments will enable us to do this better than ever.”